Last updated: January 21, 2026
Welcome to Whisper Vault. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
If you do not agree with any part of these Terms, please do not use our website or services.
1. General Information
Whisper Vault (“we,” “us,” or “our”) operates this website and online store. These Terms apply to all users of the site, including browsers, customers, and contributors of content.
We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be effective immediately upon posting on the website.
2. Eligibility
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.
3. Products & Pricing
- All products are subject to availability.
- Prices are listed in the applicable currency and are subject to change without notice.
- We reserve the right to modify or discontinue any product at any time.
- Product images are for reference only; slight variations in color or design may occur due to lighting or screen differences.
4. Orders & Payments
- By placing an order, you agree that all information provided is accurate and complete.
- Orders are confirmed only after successful payment.
- Payments are processed securely through third-party payment gateways. We do not store your full payment card details.
- We reserve the right to refuse or cancel any order at our discretion.
5. Shipping
Shipping timelines and policies are outlined on our Shipping Policy page. Delivery times are estimates and may vary due to factors beyond our control.
Whisper Vault is not responsible for delays caused by shipping carriers, incorrect addresses provided by the customer, or unforeseen circumstances.
6. Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms.
- Returns and refunds are accepted only for damaged items.
- An unboxing video is mandatory as proof of damage.
- Requests must be raised within 48 hours of delivery.
Requests that do not meet these conditions will not be accepted.
7. Intellectual Property
All content on this website, including images, text, logos, graphics, and designs, is the property of Whisper Vault and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without our prior written consent.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Submit false or misleading information
- Engage in activities that disrupt or harm the website or its users
We reserve the right to terminate access for violations of these Terms.
9. Limitation of Liability
To the maximum extent permitted by law, Whisper Vault shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Whisper Vault from any claims, losses, damages, or expenses arising from your violation of these Terms or misuse of the website.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.
13. Contact Information
For questions regarding these Terms & Conditions, please contact us at: