Last updated: January 21, 2026
Whisper Vault operates this website using WooCommerce. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, create an account, place an order, or otherwise interact with our Services.
Information We Collect and Store
While you visit our website, we collect and store information including:
Information You Provide
- Name, billing address, shipping address
- Email address and phone number
- Account username and password (if you create an account)
- Order details and purchase history
Checkout Information
When you place an order, we collect information necessary to:
- Process payments
- Fulfill orders and arrange shipping
- Send order confirmations and updates
- Handle returns, refunds, and customer support
Payments are processed securely by third-party payment providers. We do not store your full payment card details.
Customer Accounts
If you create an account on our website, we store:
- Your name and contact details
- Order history
- Saved addresses
This allows us to:
- Faster checkout
- View past orders
- Manage account preferences
You may request account deletion at any time by contacting us.
Cookies
Our website uses cookies to:
- Remember items in your cart
- Remember login and account details
- Enable core WooCommerce functionality
- Analyze website traffic and improve performance
WooCommerce uses cookies such as:
- Session cookies to track cart data
- Login cookies to keep you signed in
- Analytics cookies (if enabled)
You can disable cookies in your browser settings, but some site features may not function properly.
How We Use Your Information
We use your information to:
- Process orders and payments
- Provide customer support
- Improve website performance and user experience
- Send transactional emails (order confirmations, shipping updates)
- Send marketing emails (you may unsubscribe at any time)
- Prevent fraud and ensure site security
- Comply with legal requirements
Who We Share Your Data With
We may share your data with:
- Payment processors
- Shipping and fulfillment providers
- Website hosting and analytics services
We do not sell your personal information.
Data Retention
We retain personal information:
- For as long as needed to fulfill orders
- To comply with accounting and legal obligations
- To manage customer accounts
You may request deletion of your personal data, subject to legal requirements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Request a copy of your data
- Opt out of marketing communications
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at: